Mittigo Shipping Policy

Effective Date: 10-01-2024

Thank you for shopping at Mittigo.com. We are committed to providing you with the best wholesale shopping experience. Please review our shipping policy to understand how we process and deliver your orders.

Shipping Destinations

We currently ship to India. If your location is not included, please contact our customer support for assistance.

Shipping Time

1. Processing Time: Orders are typically processed within 3 business days after payment confirmation.

2. Shipping Time: Once processed, orders will be shipped via our selected carriers. The estimated shipping time varies based on the destination and the shipping method selected during checkout.

   • Standard Shipping: 10 business days
   • Express Shipping: 7 business days

Please note that these are estimated delivery times, and actual delivery times may vary due to factors such as customs processing and peak shipping seasons.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the destination. The shipping cost will be displayed during the checkout process before you complete your purchase.

Multiple Vendor Shipping

As a multi-vendor platform, products on Mittigo.com may be sourced from different vendors. In such cases:

• If you order products from multiple vendors, you may receive separate shipments.
• Each vendor may have its own shipping fees, which will be calculated and displayed during the checkout process.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your order by visiting the "Order Status" page on Mittigo.com or by using the provided tracking information on the carrier's website.

Customs and Duties

International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Mittigo.com is not responsible for any additional charges that may occur during the customs process.

Lost or Damaged Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. Claims for lost or damaged items must be submitted within 7 days of receipt.

Contact Information

If you have any questions about our shipping policy, please contact us at support@mittigo.com or +91 8777244188.